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1st Line IT Support Engineer - Microsoft & Networking
- essex, england, United Kingdom
- Permanent·On-site
- Full time
- £25 - £30 Per Hour
Job Description
Searchability, a UK technology services business, seeks a 1st Line Helpdesk Engineer in Essex. You’ll provide remote and occasional on-site IT support for Microsoft 365, Windows, AD and networking, handling incidents from initial contact to documentation with high service standards.
The role includes an on-call rota and a hands-on approach to resolving issues, escalating more complex cases to senior engineers while keeping customers informed throughout the lifecycle.
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