1st‑Line IT Support Technician — Microsoft 365 & Defender Pro

Smartsearch Recruitment is recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support across the organisation from the Wrexham area. The role is office-based and permanent.

The ideal candidate will have at least two years in IT support, strong Microsoft 365 knowledge and hands-on experience with Entra ID, Intune and Defender for Endpoint, plus good MFA and endpoint security practices.

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