2 x Customer Service Executives in Guildford

Are you a Customer Service Champion with excellent communication skills?

Are you passionate about delivering exceptional service and solving customer's problems?

Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation.

What's in it for you?

A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of £27,999.16 per annum

Responsibilities

Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process customer accounts Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service

Required Skills and Experience:

Excellent written communication skills with a keen attention to detail Customer-focused mindset, always striving to go above and beyond Prior experience in a customer service environment is preferred Affinity with technical product support is a plus

Join our client's Customer Service team and enjoy a rewarding role, where you can showcase your customer service skills and make a difference.

If you are enthusiastic, dedicated, and ready for a new challenge, please apply now!

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