2 x IT Technician's - PC Consultants

Due to major expansion Isle of Wight Jobs are working with the Islands leading IT Services company PC Consultants to recruit for a 2 x IT Technician's at their offices in Ryde.

PC Consultants are a multi-award-winning company that has been a leader in the IT Service, Sales, Support and Business Consulting Industry for over 30 years. Something that makes them the recognised partner of choice for many leading Companies, Organisations, Schools and Private Clients.

This is a unique opportunity to join their established and talented team as due to their unrivalled working environment and collaborative management team they have a very low turnover of staff.

PC Consultants are proud of their record in nurturing talent with most of their senior team having started at IT Technician level and offer unlimited training and career development opportunities so you can become the very best in your field.

Their offices in Ryde offer a friendly, supportive and inspiring setting to flourish in your career, supported every step of the way by an inspirational management team working for a wide range of clients from the Island to London.

What you’ll be doing

• User Support: Act as the first point of contact to troubleshoot and resolve hardware, software, and network issues via phone, email, or in person.
• System Administration: Install, configure, and maintain desktop operating systems, applications, and peripherals.
• Account Management: Create and manage user accounts and access permissions in directories like Active Directory or Microsoft 365.
• Hardware Maintenance: Repair or replace damaged components, manage IT equipment inventory, and set up workstations for new hires.
• Network & Security Support: Ensure compliance with data privacy principles, update antivirus and firewall software, and assist with network monitoring

The skills and experience we need

• Office 365 administration experience
• A good understanding of local and wide area networks
• Presentable and a confident communicator
• Minimum 2 years in a similar environment
• Helpdesk experience escalating issues to various teams
• Excellent problem-solving abilities, strong verbal and written communication skills, and a customer-service oriented mindset

What do they offer?

• A competitive salary dependent on experience.
• Ongoing training and career development opportunities
• Be part of a growing business with an excellent reputation
• Company EV scheme/salary sacrifice scheme, (subject to eligibility)
• Private health scheme
• Reduced rate ferry travel
• Regular team building events

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