24/7 Emergency Assistance Coordinator

Allianz Partners in Croydon is seeking a Customer Assistance Coordinator for a 6-month fixed term contract within our Home Assistance team. You will coordinate responses and deliver practical help to customers across the UK, acting as a calm, expert point of contact when emergencies arise.

You’ll handle calls, arrange tasks, monitor progress, and keep customers informed while following FCA guidelines and company processes.

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