24/7 IT Service Desk Engineer — User Support & Incidents

Electus Recruitment Solutions in Shrivenham is seeking a Service Desk Support Engineer to ensure IT systems run smoothly in a 24/7 environment. The role requires consistent rotation shifts, including nights and weekends, with security clearance considerations.

You will provide first-line technical support across hardware, software and connectivity, manage incidents via ITSM platforms, and collaborate with IT teams to improve service performance while maintaining data security and integrity.

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