Open role
2nd Line Engineer - 6-month contract
- Aggregated by CV-Library
- Wrotham, Kent
- Contract
- Full Time
- £35,000 - £35,000 Per Annum
Job Description
Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months.
Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work.
Due to the location of the office candidates are required to have access to their own vehicle.
Key Responsibilities:
* Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults
* Attend client sites when required to fix onsite faults and hardware issues
* Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times
* Work on a mixture of dayto-day support and project work
* Act as the goto for any questions or queries from other Engineers
Key Experience:
* A minimum of 3 years’ experience in a similar IT-related role
* MSP experience is advantageous, although not essential
* Used to providing a high level of technical support to a range of clients
* Windows Server 2012 – 2022
* Windows Desktop 7/11
* Office 365 knowledge
* Networking ability – DNS / Routing / Switching
* VMware
* Azure
* Active Directory
This is an excellent opportunity for a 2nd Line Engineer to join a thriving business who are leaders within their field, where you will given an excellent platform to learn, develop and progress your skills in a supportive environment, whilst working on a variety of day-to-day support tasks and project work with a varied client-base.
CVs are being reviewed, so please apply now for immediate consideration
Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work.
Due to the location of the office candidates are required to have access to their own vehicle.
Key Responsibilities:
* Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults
* Attend client sites when required to fix onsite faults and hardware issues
* Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times
* Work on a mixture of dayto-day support and project work
* Act as the goto for any questions or queries from other Engineers
Key Experience:
* A minimum of 3 years’ experience in a similar IT-related role
* MSP experience is advantageous, although not essential
* Used to providing a high level of technical support to a range of clients
* Windows Server 2012 – 2022
* Windows Desktop 7/11
* Office 365 knowledge
* Networking ability – DNS / Routing / Switching
* VMware
* Azure
* Active Directory
This is an excellent opportunity for a 2nd Line Engineer to join a thriving business who are leaders within their field, where you will given an excellent platform to learn, develop and progress your skills in a supportive environment, whilst working on a variety of day-to-day support tasks and project work with a varied client-base.
CVs are being reviewed, so please apply now for immediate consideration