2nd Line Engineer

Role: 2nd Line Engineer

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Location: Aylesford (Hybrid Working)

Salary: £30,000

Growing MSP | Cloud Infrastructure Exposure | Cyber Security & Career Development

Were partnered with a modern and growing Managed Service Provider that's continuing to expand its technical offering across cloud infrastructure, cyber security, and managed IT services. Theyre now looking for a motivated 2nd Line Engineer to join their technical team and develop their career within a highly supportive environment.

This is a great opportunity for an engineer who wants to gain exposure to more than traditional IT support. Youll work across a diverse range of client environments, resolving escalated technical issues while developing your knowledge across Microsoft 365, Windows Server, networking, cloud infrastructure, and cyber security technologies .

Youll also have the opportunity to get involved with infrastructure improvements, cloud projects, security initiatives, and technical deployments , working alongside experienced engineers and gaining valuable hands-on experience with modern technologies.

The company is committed to developing its technical team, providing training and genuine opportunities to progress into 3rd Line, Infrastructure, Cloud Engineering, or Cyber Security roles . xwwtmva If youre ambitious and want a role where your technical development is taken seriously, this is an excellent opportunity.

Required Skills:

• Experience working in a 2nd Line IT Support role
• Strong knowledge of Microsoft 365, Windows Server & Active Directory
• Good networking knowledge including DNS, DHCP, VPNs, and firewalls
• Interest or experience in Cloud Infrastructure
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer-facing abilities
• A genuine interest in Cyber Security and modern IT technologies
• MSP experience is highly desirable but not essential

Exclusive Benefits:

• £30,000 Salary
• Hybrid Working Only 2 days per week in the London office