2nd Line IT Support & Incident Specialist

Xerox Holdings Corporation in the United Kingdom is seeking an experienced Technical Analyst to join our on-site team in Nuneaton. You will provide level 2 IT support for key incidents, perform desktop, server and network maintenance, and mentor 1st line engineers in a fast-paced service desk environment.

Ideal candidates have strong customer-facing communication, deep knowledge of IT infrastructure, and hands-on experience with Windows servers, Active Directory, VMware ESXi, and security best

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