3PL Contract Manager

About the Company

Rosso & Azzurro is a Manchester-based brand house dedicated to building modern fashion and lifestyle brands. Operating from our headquarters in Ancoats, we create, develop and scale brands across streetwear, sportswear and contemporary lifestyle markets. Our portfolio includes Trailberg, aari, Lorenzo and Dream Is Free. From technical performance apparel and premium sportswear to elevated streetwear and culture-led essentials, each brand is built with a distinct identity and a commitment to quality, craftsmanship and modern design. Through a fully integrated operating model, Rosso & Azzurro manages product creation, brand development, digital commerce, wholesale partnerships and international distribution. Our mission is simple: to create culturally relevant brands that inspire confidence, self-expression and active lifestyles for consumers around the world.

About the Role

We're looking for an experienced 3PL Contract Manager to join our Operations and Warehousing team. This is a pivotal role responsible for managing our relationships with third-party logistics (3PL) providers, ensuring service levels, costs, and contractual obligations are met while driving continuous improvement across our fulfilment network. You'll currently oversee a network of 1 international and 3 UK 3PL partners, with the network set to grow further as we expand into the EU and US markets — making this a key role in shaping our logistics footprint through a period of active growth. You'll act as the key point of contact between our business and external logistics partners, balancing commercial negotiation with day-to-day operational oversight to keep goods moving efficiently, on time, and within budget.

Responsibilities

• Own and manage contracts with third-party logistics (3PL) providers, ensuring terms are commercially sound and operationally deliverable
• Monitor 3PL performance against agreed KPIs and SLAs (e.g. on-time delivery, cost-per-unit, inventory accuracy), driving corrective action where needed
• Lead contract negotiations, renewals, and renegotiations to secure favourable commercial terms
• Act as the primary escalation point for operational or service issues with logistics partners
• Work closely with the Warehouse and Fulfilment teams to align 3PL activity with internal operations
• Identify and implement cost-saving and efficiency initiatives across the logistics network
• Support the onboarding of new 3PL partners as we expand into the EU and US, including due diligence and tender processes
• Produce regular reporting on 3PL performance, costs, and risk for senior leadership
• Ensure compliance with relevant regulatory, health & safety, and contractual requirements
• Travel regularly to 3PL partner sites across the UK and internationally to maintain strong operational oversight

Qualifications

At least 5 years' experience managing 3PL contracts and relationships, ideally across multiple sites

Required Skills

• Strong commercial and negotiation skills, with a track record of managing supplier performance
• Solid understanding of warehousing, fulfilment, and supply chain operations
• Excellent stakeholder management skills, both internal and external
• Confident analysing performance data and translating it into action
• Strong problem-solving skills and the ability to manage multiple priorities
• Experience working within a fast-paced operations or logistics environment
• Willingness and ability to travel regularly within the UK and internationally

Preferred Skills

• Experience in (retail / e-commerce / manufacturing — insert relevant sector)
• Familiarity with warehouse management systems (WMS) and logistics KPIs
• Previous experience managing multiple 3PL relationships simultaneously, including international partners
• Experience supporting geographic expansion (e.g. EU or US market entry) from a logistics or supply chain perspective

Pay range and compensation package

Competitive depending on experience

• 25 days annual leave plus bank holidays
• Company pension scheme
• Generous staff discount on brands
• Enhanced Maternity and Paternity leave
• Health Shield employee health benefit
• Access to a Mortgage benefit scheme
• Based at our Heywood warehouse or Manchester office, with regular UK and international travel to partner sites
• Full-time, office-based — 5 days a week at Heywood Warehouse or Manchester Office
• The opportunity to play a key role in shaping our logistics and fulfilment strategy through a period of international growth

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

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