Accommodation & International Admissions Administrative Assistant

The Accommodation & International Admissions Administrative Assistant plays a key role in supporting the College's international students and accommodation services. Working within a friendly and supportive team, you will provide high-quality administrative support, respond to enquiries, assist with student inductions and welfare activities, and help ensure a positive experience for students, parents, agents and accommodation providers.

As our Accommodation & International Admissions Administrative Assistant, you will:

• Provide efficient administrative support for the Accommodation and International Admissions team, dealing with enquiries from students, parents, agents, accommodation hosts, staff and members of the public.
• Maintain accurate records, reports and correspondence relating to accommodation inspections, admissions activities and student support services.
• Support student inductions, welfare interviews, information events and intake weekends to ensure a positive student experience.
• Assist with accommodation services including host visits, campus and residence tours, and providing support across halls of residence when required.

What we can offer you in this role:

• Make a real difference by supporting international students throughout their journey and helping them settle into college life.
• Varied and rewarding role combining administration, customer service, student support and accommodation services.
• Work within a welcoming and collaborative team committed to delivering an excellent student experience.

What you will bring to the role:

• Proven administrative and organisational skills, with the ability to manage multiple priorities effectively.
• Strong communication and interpersonal skills, with confidence liaising with students, parents, agents and accommodation providers.
• IT skills, including experience using Microsoft Office and maintaining accurate records.
• A customer-focused, proactive and adaptable approach, with a commitment to providing outstanding support to international students.

Our Staff Benefits - see attached job pack for further information.

• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities.

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