Accommodation Support Team Manager

We’re looking for a Team Manager to join our Accommodation Support Team, working holistically with stakeholders to ensure our participants are fully supported with their housing needs.

You’ll have operational responsibility of a team of Accommodation Support Officers, ensuring effective delivery of the Dynamic Framework Accommodation service both in custody and in the community. We’ll need you to ensure the service is delivered effectively and efficiently to our participants at a high standard, whilst also participating in the development and implementation of organisation-wide strategies and objectives.

Our successful candidate will have highly effective communication skills and the ability to relate to people at all levels and in a variety of settings. Detailed knowledge of local and national housing issues (including social deprivation and legislation) and a knowledge of the range and breadth of housing support providers is required.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £31,082 - £38,852 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)

• 2 Volunteer Days

• Pension - 5% Employee 5% Employer

• Healthcare Cash Plan, incl. 3 x salary life assurance

• Annual salary review

• Refer a friend scheme

• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Our Communities Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Hybrid working, managing our teams across north west region. Travel around the region is required when necessary to attend meetings etc. Expenses paid.

Hours: Full-time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 20 July 2026

Key Responsibilities

• Lead, manage, coach and develop the team, ensuring the delivery of a high-quality service which meets the targets, standards and outcomes required

• Ensure accommodation staff activities are appropriately risk assessed and adhere to health and safety policy and guidance

• Encourage the development and maintenance of partnership working, and promote good public relations.

• Identify and pursue business development opportunities that could be delivered by the accommodation team

Skills & Experience

• Detailed knowledge of local and national housing issues including social deprivation and legislation

• Knowledge of the range and breadth of housing support providers

• Experience of working holistically with partners to achieve effective outcomes

• A comprehensive understanding of offender management and risk management

• Experience line managing staff or a Management qualification (desirable)