Account Executive

About the Role

Our client is seeking a motivated and experienced Account Executive to manage and grow client relationships from their base in Cardiff . This role involves taking ownership of a portfolio of existing accounts, identifying opportunities for upselling and cross-selling, and ensuring maximum client satisfaction. You will act as the primary point of contact, understanding client needs deeply and providing tailored solutions that drive value and foster long-term partnerships. The successful candidate will be a strategic thinker with a proven ability to manage multiple accounts, deliver exceptional service, and contribute to sustained revenue growth for the company.

Key Responsibilities

• Manage a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
• Identify and pursue opportunities to upsell and cross-sell additional products and services to existing clients.
• Develop and maintain strong, trusted advisor relationships with key stakeholders within client organizations.
• Conduct regular business reviews with clients to assess needs, performance, and future opportunities.
• Collaborate with internal teams (e.g., support, product) to ensure seamless client experience and issue resolution.
• Track and report on account health, sales progress, and revenue forecasts.

Requirements

• Proven experience as an Account Executive or in a similar client-facing sales role.
• Demonstrated ability to manage a book of business and consistently meet revenue targets.
• Strong understanding of sales principles and customer relationship management.
• Excellent presentation, communication, and negotiation skills.
• Ability to work independently and manage time effectively.
• Familiarity with the business landscape in Cardiff is a plus.

Benefits

• Competitive salary with attractive commission and bonus schemes.
• Opportunity to work with a diverse portfolio of high-profile clients.
• Generous annual leave allowance and company holidays.
• Access to ongoing training and professional development programs.
• A flexible work environment that supports work-life balance.