Account Manager - Manchester

About the Role

Our client is seeking a motivated and customer-focused Account Manager to join their dynamic team based in the heart of Manchester . This office-based role is pivotal in managing and growing relationships with existing clients, ensuring their satisfaction and maximizing account potential. You will act as the primary point of contact, understanding client needs and delivering solutions that drive value and foster long-term partnerships. This is an ideal opportunity for a relationship-builder who enjoys working collaboratively within a dedicated team in the bustling Greater Manchester area and contributing to sustained business growth.

Key Responsibilities

• Manage a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
• Proactively identify opportunities for account expansion and upselling additional products/services.
• Conduct regular business reviews with clients to assess performance and identify new needs.
• Serve as the main point of contact for client inquiries, issues, and escalations.
• Develop and execute strategic account plans to achieve revenue growth targets.
• Collaborate with internal teams (e.g., support, technical) to ensure seamless client experience.

Requirements

• Proven experience in an Account Management or similar client-facing sales role.
• Strong understanding of sales principles and customer relationship management.
• Excellent interpersonal and communication skills, with the ability to build rapport quickly.
• Demonstrated ability to achieve sales targets and manage a client portfolio effectively.
• Proficiency with CRM software and sales management tools.
• A proactive approach to problem-solving and client service excellence.

Benefits

• Competitive base salary with attractive bonus potential.
• Comprehensive health and wellness benefits package.
• Structured career development path and training opportunities.
• Vibrant office environment in a prime Manchester location.
• Generous paid time off and company-sponsored social events.