Account Manager - Technology Sales

About the Role

Our client is seeking an ambitious and client-focused Account Manager to join their thriving technology sales division in Birmingham . In this role, you will be instrumental in nurturing and expanding relationships with existing clients, ensuring their satisfaction and driving incremental revenue through upselling and cross-selling opportunities. You will act as the primary point of contact, understanding client needs and aligning our client's cutting-edge solutions to their business objectives. This is a fantastic opportunity to build a career in a fast-paced, innovative sector, working with a supportive team dedicated to client success and continued professional growth in the Birmingham area.

Key Responsibilities

• Manage a portfolio of existing client accounts, fostering strong relationships and ensuring high levels of customer satisfaction.
• Identify and pursue opportunities for upselling and cross-selling our client's products and services to existing accounts.
• Develop account plans and strategies to maximize revenue and client retention within your assigned portfolio.
• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and facilitating communication with internal teams.
• Conduct regular business reviews with clients to assess their needs and demonstrate the ongoing value of our partnership.
• Collaborate with the sales and support teams to ensure seamless service delivery and client success.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, preferably within the technology sector.
• Demonstrated success in managing client relationships and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to understand technical products and articulate their benefits to a non-technical audience.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Familiarity with CRM systems and sales processes.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive private medical insurance.
• Company car or travel allowance.
• Extensive training programs and opportunities for career progression.
• A collaborative work environment focused on achieving shared success in Birmingham .