Open roleExternal
Account Manager - Technology Sales
- cardiff, wales, CF10, United Kingdom
- Job type not listed
- Full time
- £32,000 - £32,000 Per Annum
Job Description
About the Role
Our client is seeking a motivated and customer-focused Account Manager to join their thriving sales division in Cardiff . This position focuses on managing and expanding relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling our innovative technology solutions. You will be the primary point of contact, building trust and rapport to foster long-term partnerships. Operating from our Cardiff office, you will be an integral part of a collaborative team dedicated to delivering exceptional client experiences and driving sustained revenue growth.
Key Responsibilities
- Manage a portfolio of existing client accounts, ensuring high levels of customer satisfaction and retention.
- Develop strategic account plans to maximize revenue opportunities within assigned accounts.
- Conduct regular client meetings (in-person and virtual) to understand their evolving needs and provide solutions.
- Identify and pursue upselling and cross-selling opportunities for additional products and services.
- Collaborate with internal teams (e.g., technical support, marketing) to ensure seamless client service delivery.
- Track account progress, sales activities, and customer feedback in the CRM system.
Requirements
- Proven experience in an Account Management or similar client-facing sales role.
- Strong understanding of the technology sales landscape and product offerings.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to build and maintain strong relationships with key stakeholders.
- Proficiency with CRM software and sales tracking tools.
- Resilience and a proactive approach to problem-solving within client accounts.
Benefits
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and training.
- Company-provided resources and sales tools.
- Generous annual leave and statutory holidays.
- A dynamic and supportive office environment in Cardiff .