Open roleExternal
Account Manager
- newcastle upon tyne, tyne and wear, NE29 7NG, United Kingdom
- Full time
- £40,000 - £40,000 Per Annum
Job Description
About the Role
Our client is seeking a dedicated and proactive Account Manager to oversee and grow their existing client base in the Newcastle upon Tyne area. This role is crucial for maintaining client satisfaction, fostering loyalty, and identifying opportunities for upselling and cross-selling our client's innovative solutions. You will act as the primary point of contact for your assigned accounts, ensuring their needs are met and their businesses thrive with our services. This position offers the chance to build lasting partnerships and contribute directly to the sustained growth of our client's business within a supportive team.
Key Responsibilities
- Manage a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
- Develop strategic account plans to maximize revenue and identify growth opportunities within existing accounts.
- Conduct regular client meetings to understand their evolving needs and provide strategic guidance.
- Act as the liaison between clients and internal departments to ensure seamless service delivery.
- Proactively address and resolve any client issues or concerns to maintain strong relationships.
- Monitor account performance and provide regular reports on client status and revenue growth.
Requirements
- Minimum of 3 years of experience in an Account Management or client-facing sales role.
- Demonstrated ability to build and maintain strong client relationships.
- Excellent communication, presentation, and problem-solving skills.
- Experience with CRM systems and account management best practices.
- A proactive approach to identifying and pursuing new business opportunities within existing accounts.
- Strong understanding of the sales process and customer lifecycle.
Benefits
- Attractive base salary with performance-based incentives.
- Company car or travel allowance.
- Comprehensive benefits package including medical and dental coverage.
- Ongoing training and professional development programs.
- A positive and collaborative work environment focused on success.