Account Manager

About the Role

Our client is looking for a proactive and client-focused Account Manager to become a key member of their sales team based in Newcastle upon Tyne . This role is central to maintaining and growing relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact, fostering strong partnerships and delivering exceptional customer service. This is an excellent chance to contribute to client retention and revenue growth in the vibrant Newcastle upon Tyne market.

Key Responsibilities

• Manage a portfolio of key client accounts, ensuring high levels of client satisfaction and retention.
• Develop strategic account plans to identify opportunities for growth and revenue expansion.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Conduct regular client meetings, presentations, and performance reviews.
• Collaborate with internal teams to ensure seamless delivery of products and services to clients.
• Monitor market trends and competitor activities to provide strategic insights to clients and the internal team.

Requirements

• Proven experience in account management or a similar client-facing sales role.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to build and maintain strong client relationships.
• Proficiency with CRM software for managing client interactions and sales pipelines.
• Strong organizational skills and the ability to manage multiple accounts simultaneously in Newcastle upon Tyne .
• A proactive and problem-solving attitude towards client needs.

Benefits

• Competitive salary with performance-based bonuses.
• Hybrid working model offering flexibility between home and office.
• Opportunities for professional development and career progression.
• A supportive and collaborative team culture.
• Company benefits package including health insurance and pension contributions.