Admin Assistant | Oxford University Hospitals NHS Foundation Trust

Admin Assistant | Oxford University Hospitals NHS Foundation Trust

Company:

Company: Oxford University Hospitals NHS Foundation Trust

To provide high quality, professional and comprehensive administration support to the Rheumatology team.

To support the Rheumatology team in the day-to-day administrative management of the high-cost drugs deliveryand other administrative duties as required.

To provide high quality, professional and comprehensive administration support to the Rheumatology team as described in the job description.

To support the Rheumatology team in the day-to-day administrative management of the high-cost drugs deliveryand other administrative duties as required.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles

Oxford University Hospitalspromotes a safe, respectful hiring environment.

1.Monitor homecare prescription requests for the clinical area and organise paperwork to ensure repeat prescriptions are processed in a timely manner.

2.Monitor email accounts and prioritise queries as appropriate e.g. chasing medication deliveries, liaising with patients, referring to the clinical team as appropriate.

3.Manage, collate and send completed homecare prescriptions to the homecare delivery companies and OUH Pharmacy Homecare team on a daily basis.

4.Support the clinical teams in registering new patients to homecare.

5.Provide active listening, reassurance, and support to patients and/or carers by telephone regarding medicine-related concerns and communicating and updating these to the clinical team at each stage, as appropriate.

6.Support the governance processes within the clinical team e.g. incident reports submission, governance meetings

7.Ensure that the databases for patients receiving high-cost medications are adequately maintained including medication trackers and Elfin databases.

8.To be able to use a variety of computer software, including Microsoft Office for Windows and other basic web design packages and publishing software.

9.Assist in producing reports as necessary and participating in data collection.

10.Be accountable for own actions and work without supervision whilst the line manager is not available for advice when required.

11.Assist in the training of new staff, including temporary staff

12.Any other reasonable administrative duties agreed with the line manager

13.Scan all incoming post and other paperwork into EPR.

14.Dealing with incoming post and phone calls requiring administrative support for patients, staff and external organisations promptly and efficiently.

15. Day to day office duties as per service requirement.

This advert closes on Tuesday 25 Aug 2026

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

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