Administration Assistant - Stratford

Administration Assistant - Stratford

Administration Assistant

Location: Hybrid working, office-based in Stratford, London (Solar House, 1-9 Romford Rd, E15 4LJ)

Salary: £16,665 – £18,656 per annum (£27,775 - £31,094 FTE)

Vacancy Type: Part-time, 22.5 hours per week (0.6 FTE)

Closing date: 18 September 2026

Interview dates: The week commencing 21 September 2026

The Administration Assistant provides efficient day-to-day office and administrative support across the organisation, with a particular focus on supporting governance and HR functions, including payroll administration. The role ensures the smooth running of core administrative processes, maintains accurate records, and provides reliable support to colleagues and the Board of Trustees.

Our mission

SHS gets children and young people back into school, ready to learn. Whatever it takes. For over 40 years, SHS has been working with children, families and schools to break the long-term cycle of deprivation. What starts as poor school attendance becomes low educational achievement, antisocial behaviour, crime, low-paid or no job - generation after generation. Our work builds a vital and effective bridge between school and home life, resulting in better attendance, improved pupil behaviour and greater attainment.

Key Tasks and Responsibilities

• Provide general administrative and office support to the organisation, including managing correspondence, filing, record-keeping and office supplies;
• Provide administrative support to governance activities
• Support the People team with day-to-day HR administration, including maintaining personnel records, drafting standard HR correspondence, and supporting recruitment administration such as arranging interviews and issuing offer paperwork;
• Support the monthly payroll process, including collating and checking starters and leavers information, and other payroll data, and liaising with the Senior Finance Manager and the third-party payroll provider to ensure accurate and timely processing;
• Assist with maintaining HR and payroll systems, ensuring records are kept up-to-date, accurate, and compliant with data protection requirements;

• Provide administrative support for the induction and onboarding of new starters, including preparing induction materials and coordinating first-day arrangements; support the organisation and administration of training and development activities;
• Assist with the maintenance of policies and procedures, ensuring documents are up-to-date and accessible to staff;
• Provide administrative support in relation to insurance, contracts and supplier records;
• Respond to routine queries from staff, trustees and external contacts in relation to governance, HR and payroll administration, escalating as appropriate;
• Undertake other general administrative duties as required to support the smooth running of the office.

Corporate responsibilities

• Work closely with colleagues across the organisation to provide effective  administrative support.
• Support the development of good practice that will support SHS to become a recognised outstanding organisation.
• To be committed to the aims and values of the organisation.
• To ensure that safeguarding processes and policy are adhered to and be committed to keeping safeguarding knowledge up to date.
• Liaise with others and participate in internal and cross-organisation working groups for training and exchange of information and best practice.
• To take on additional responsibilities commensurate to the role as and when required.
• To conform to and apply all SHS policies, including Safeguarding, Health and

Safety Policy, and Equal Opportunities.

To be committed to developing professional knowledge and practices through continuing professional development, making good use of training opportunities provided.

Working contacts – Internal

The post holder will work closely with the Senior Finance Manager and will liaise with colleagues across the organisation, including the People and Culture department, the Operations and Communications Lead, and the Board of Trustees.

Working contacts – External

The post holder will liaise with external contacts, including the payroll provider, suppliers, and service providers. This is not a definitive list.

The successful candidate will be

• An organised and reliable administrator with strong attention to detail.
• Able to manage a varied workload and prioritise competing demands.
• Discreet and trustworthy, able to handle confidential and sensitive information appropriately.
• A good communicator, able to build effective working relationships with colleagues at all levels, trustees and external contacts.
• Able to demonstrate a commitment to SHS, its work and objectives.

This job description is not exhaustive; it merely outlines the key tasks and responsibilitiesof the post. These key tasks and responsibilities are subject to change as needed by the charity. The post-holder will be expected to comply with any policies and procedures that

As an employer, we offer:

• 28 days' holiday (pro-rated) plus bank holidays
• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance
• Pension scheme
• Flexible working with a mixture of remote and office-based working
• A structured induction to help you feel confident and supported in your role
• The opportunity to make a meaningful difference to the lives of children, young people and families
• A supportive and collaborative team environment where your experience and ideas are valued

To Apply

If you feel you are a suitable candidate and would like to work for School Home Support, please proceed through the following link to be redirected to our website to complete your application.