Administrator

Are you a warm, organised, and proactive individual looking to make a meaningful impact in a welcoming community environment?

Paramount Place Retirement Village is our brand-new retirement community in the heart of Tunbridge Wells, designed to bring people together through exceptional living, wellbeing, and hospitality. We are seeking an Administrator / Receptionist to join our growing team in a full-time role of 37.5 hours per week, working any 5 days over 7, with shifts scheduled between 8am and 8pm.

This is an exciting opportunity to be the face of our vibrant community - supporting not only our residents, but also members of the wider local community who will enjoy our restaurant and facilities.

The Role

• Greeting and directing residents, visitors, and members of the public with professionalism and warmth
• Managing the telephone system and supporting day-to-day reception operations
• Booking meeting rooms, guest suites, restaurant reservations, and parking
• Maintaining site directories and ensuring front-of-house presentation remains exceptional
• Supporting fire and emergency procedures as a designated first responder
• Assisting with general administrative duties and payroll support for the General Manager
• Helping create a friendly, community-focused atmosphere throughout the village

About You

• Has previous experience in a receptionist, administration, or customer service role (1-3 years preferred)
• Is highly organised, approachable, and confident communicating with a wide range of people
• Thrives in a team-oriented, customer-focused environment
• Is comfortable using IT systems and handling confidential information sensitively
• Enjoys being part of a brand-new community and helping shape an exceptional resident experience

What We Offer

• A fulfilling role within a supportive and values-driven organisation
• The opportunity to make a genuine daily difference to residents and visitors alike
• Training and development opportunities to support your success
• A chance to be part of an exciting new retirement community from the very beginning

If you are passionate about people, hospitality, and community, we would love to hear from you.

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