Advice and Enquiries Assistant (Student Voice)

Advice and Enquiries Assistant (Student Voice)

Listed by Kingston Students' Union

Applying

Application deadline: Mon 07 Sep :00

Please note: This role is open to current Kingston University students only

Rate

from £13.85

Interview

Mon 19 Oct 2026(Online)

Details

Are you passionate about supporting students and helping them navigate challenges during their university journey?

Kingston Students’ Union (KSU) is looking for an Advice & Enquiries Assistant (Student Voice) to join our Academic Advice Service, which provides free, independent and impartial advice to students on issues affecting their studies.

In this role, you’ll support the delivery of the Advice Service by responding to student enquiries, monitoring the Advice inbox and contacting students to gather feedback. You’ll also maintain accurate case records, update Advice Pro and support our Advisors in providing an effective and student-focused service.

You’ll work closely with colleagues across the Union and University, handling sensitive information responsibly and in line with GDPR requirements. This is a great opportunity for someone who is empathetic, organised, confident communicating with students and interested in developing a career in case management or client support.

Closing Date for Applications: 07 September 2026, 9am

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