Advocacy Support Specialist

About the Role

Our client is seeking a dedicated Advocacy Support Specialist to join their fully remote team, serving the Belfast community. In this crucial role, you will champion the rights and needs of individuals by providing virtual advocacy services and support. You will empower clients to voice their concerns, access services, and navigate complex systems, all from a remote work environment. This position is perfect for a compassionate and articulate individual who is passionate about social justice and skilled in remote communication and client support, contributing to a vital service that enhances community well-being.

Key Responsibilities

• Provide remote advocacy services to individuals who require support in expressing their needs and rights.
• Assist clients in understanding their rights, entitlements, and options regarding services and support.
• Facilitate communication between clients and service providers, agencies, and decision-makers via virtual channels.
• Conduct remote needs assessments to identify advocacy requirements and develop appropriate strategies.
• Maintain accurate and confidential case notes and advocacy records in the designated digital system.
• Empower clients through information and support, fostering their self-advocacy skills where possible.

Requirements

• Experience in advocacy, social work, rights support, or a related field.
• Excellent remote communication, negotiation, and interpersonal skills.
• Ability to explain complex information clearly and concisely to diverse audiences.
• Proficiency in using virtual communication platforms and digital record-keeping tools.
• Strong understanding of client rights and relevant legislation in the UK.
• Empathy, patience, and a commitment to promoting social justice and equality.

Benefits

• Competitive annual salary and regular performance reviews.
• Fully remote working position offering excellent flexibility.
• Access to continuous professional development and training in advocacy.
• Generous holiday allowance and a supportive virtual team environment.
• Opportunity to make a significant difference in the lives of individuals across Belfast .