Aftersales Manager

We are currently recruiting on behalf of a reputable automotive dealership in Liverpool for the position of Aftersales Manager. This is an excellent Aftersales Manager opportunity for an experienced and motivated professional to lead a busy aftersales operation within a well-established multi-franchise environment. The ideal individual will possess strong leadership qualities and a solid background in automotive aftersales management.

Benefits:

• Basic salary up to £45,000, subject to experience
• On-target earning potential approximately £60,000 per annum
• Company car scheme
• Supportive and professional team environment
• Ongoing training and development opportunities
• Generous holiday entitlement
• Clear career progression pathways
• Stable, reputable company in the automotive industry

Duties of a Aftersales Manager:

• Manage and oversee the entire aftersales department, ensuring exceptional customer satisfaction
• Lead a team of service advisors and technicians, fostering a motivated and professional workplace
• Develop and implement effective aftersales processes to optimise profitability
• Build and maintain strong relationships with customers to promote repeat business
• Monitor department performance through metrics and customer feedback
• Ensure compliance with industry standards and company policies
• Work closely with other departments to meet overall business objectives

Requirements of a Aftersales Manager:

• Proven experience as an Aftersales Manager within the automotive sector
• Ability to oversee and manage a team of over 20 staff members across Workshop, Service, and Parts
• Excellent leadership and communication skills
• Strong organisational and problem-solving abilities
• In-depth knowledge of vehicle maintenance and aftersales services
• Ability to perform under pressure and meet targets
• Valid UK driving licence

#J-18808-Ljbffr