AI-Driven Customer Success Analyst

Cytora, now an Applied Systems company, is reshaping insurers' decisions with AI-powered platforms. We seek a Customer Business Analyst to join the Customer Success team, collaborating across engineering and product to deliver value to clients.

You will design and refine business processes, lead workshops, and translate needs into actionable requirements, while promoting efficient, AI-enabled analytics and reporting. Hybrid remote options are available.

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