AI-Powered Customer Success Analyst (Insurance)

Cytora, now an Applied Systems company, is seeking a Customer Business Analyst to join the Customer Success Team. You’ll work at the intersection of AI and insurance, translating client needs into actionable requirements and collaborating with engineering and product to deliver value.

You’ll lead discovery workshops, design data flows, and drive improvements across delivery teams. The role offers hybrid or remote work in the UK, with opportunities to grow and shape the future of insurtech at

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