AI Solutions Engineer

Hybrid - occasional travel to our Bristol and London office (1-2 times a month)

The Role

This is a forward-deployed engineering role, embedded within business teams to deliver AI-driven process automation at scale. The AI Solutions Engineer is accountable for designing, building and deploying AI-powered agents and automated workflows across critical business processes.

Operating at the intersection of engineering, AI and operations, you'll work directly with business teams to understand workflows, integrate enterprise systems and deliver production-ready agent solutions that drive measurable improvements in efficiency, quality and experience. You'll translate complex workflows into scalable, reusable agent-driven solutions and bridge the gap between AI capability and real-world business impact.

Key Responsibilities

• Design, build and deploy AI agents capable of executing multi-step business workflows
• Integrate agents with key enterprise systems and ensure solutions are secure, governed and production-ready
• Translate business processes into reusable agent skills and workflows, owning the lifecycle from discovery through to optimisation
• Embed within business functions to understand workflows, identify automation opportunities and rapidly prototype solutions
• Act as the technical owner for real-world implementation, working directly in live environments to deliver measurable outcomes
• Lead the redesign of high-impact processes for agent-led automation and end-to-end process transformation
• Standardise and scale successful solutions across the organisation, measuring impact across efficiency, throughput, quality and experience
• Partner with Product, Engineering, AI and business teams to translate requirements into scalable technical solutions
• Contribute to internal agent platform standards, integration components, frameworks and workflow templates that support enterprise adoption

Skills & Experience Required

• Strong software engineering background with experience in APIs, integrations and distributed systems
• Proven experience designing, building and delivering solutions into production environments
• Experience with AI architecture and patterns, including RAG, tool calling and multi-agent orchestration
• Experience building or deploying AI/LLM-powered solutions and workflows
• Full-stack software engineering skills, particularly Python, APIs and system integration
• Enterprise system integration and architecture experience
• Workflow automation and process modelling expertise
• Ability to understand and redesign complex business workflows
• Strong stakeholder engagement and cross-functional collaboration skills
• Comfortable owning solutions end-to-end and working directly with business users in fast-moving environments
• Strong communication skills with the ability to translate between technical and non-technical stakeholders

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

• 25 days holiday, plus the option to buy more.
• Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
• Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• Access to remote GP and nurse services, physiotherapy, and mental health support.
• MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
• Early access to your earned wages through Wagestream.
• Cycle to work scheme.
• And many more, just ask…

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.

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