Aircraft Refuelling Operator

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Aviation Refuelling Operator

Location: Birmingham, United Kingdom

Join a Critical Aviation Operations Team

Do you have a Class 1 (C+E) licence and a strong commitment to safety? Are you looking for an opportunity to work in a fast-paced airport environment where every day is different?

We're looking for an Aviation Refuelling Operator to join our Birmingham team, playing a vital role in ensuring aircraft are fuelled safely, efficiently, and on schedule. This is a hands-on operational role where you will work directly with aircraft, airline customers, and airport stakeholders while maintaining the highest standards of safety and service.

As part of our operation, you'll receive industry-leading training, ongoing development, and the opportunity to build a rewarding career within the aviation fuel industry.

Why Join Us?

Be Part of the Aviation Industry

• Work in an exciting airport environment.
• Play a critical role in supporting airline operations.
• Contribute directly to safe and efficient aircraft departures.

Safety First Culture

• Join a team where safety is the number one priority.
• Receive comprehensive training and ongoing competency development.
• Work within industry-leading safety, quality, and environmental standards.

Career Development

• Full training provided in aviation refuelling operations.
• Opportunities to expand responsibilities and develop specialist skills.
• Potential career paths in operations leadership, training, technical services, and fuel management.

Team Environment

• Work alongside experienced aviation professionals.
• Be part of a supportive and collaborative operation.
• Engage with customers and flight crews from around the world.

What You’ll Do

• Safely perform aircraft refuelling activities in accordance with company, airport, and regulatory requirements.
• Handle, store, and transport aviation fuel while maintaining strict quality control standards.
• Follow all Safety, Security, Health and Environmental (SSHE) procedures and actively contribute to a strong safety culture.
• Conduct pre-operational checks and ensure equipment remains operational and compliant.
• Accurately record fuel deliveries, stock movements, and sales transactions.
• Monitor product quality and complete all required operational documentation.
• Respond appropriately to operational incidents and emergencies in accordance with established procedures.
• Deliver excellent customer service as a key point of contact for airline and airport customers.
• Support day-to-day operational planning to ensure aircraft are serviced safely and on time.
• Complete required training and maintain operational competency standards.
• Assist with continuous improvement initiatives and operational excellence activities.

What We’re Looking For

• Valid LGV Class 1 (C+E) driving licence.
• Minimum of 2 years' current LGV Class 1 driving experience.
• Strong commitment to safety and compliance.
• Ability to work independently and as part of a team.
• Excellent attention to detail and accuracy.
• Good problem-solving and decision-making skills.
• Basic IT, data entry, and numeracy skills.
• Strong verbal and written communication skills in English.
• Ability to work flexible shifts, including overtime when required.
• Manual handling capability and experience working in operational environments.
• Strong organisational and time-management skills.

Desirable Experience

• Previous experience in aviation, fuel distribution, logistics, tanker operations, or other safety-critical industries.
• Experience working under strict regulatory and operational procedures.
• Customer-facing experience within a service-oriented environment.
• Knowledge of health, safety, and environmental management systems.

What Success Looks Like

• Deliver safe and timely aircraft refuelling services.
• Maintain full compliance with all safety and operational requirements.
• Accurately complete fuel, inventory, and operational records.
• Build positive relationships with customers and operational stakeholders.
• Demonstrate strong teamwork, professionalism, and operational excellence.
• Contribute to a culture of safety, reliability, and continuous improvement.

Location & Working Pattern

Birmingham Airport, United Kingdom

This role operates within a 24/7 airport environment and requires flexibility to work shifts, weekends, bank holidays, and overtime as operationally required.

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