Allocations & Lettings Officer

We are currently seeking an experienced Allocations & Lettings Officer to join a busy Local Authority housing team in East London.

The successful candidate will be responsible for allocating permanent and temporary accommodation in line with Part VI of the Housing Act 1996, the Council's Housing Allocations Scheme and relevant temporary accommodation policies.

Key duties will include managing allocations through the choice-based lettings system, carrying out direct matching for applicants with specific needs, including medical cases, management transfers, under-occupiers and sheltered housing applicants. You will also verify shortlisted applications, complete affordability and suitability assessments, and provide clear housing advice to applicants awaiting rehousing or receiving an offer of accommodation.

You will support the letting of temporary accommodation, prevention and private rented sector properties, including completing sign-ups and providing appropriate tenancy advice. The role will also involve making decisions regarding refusals of suitable interim accommodation under Section 188 of the Housing Act, issuing formal decision letters and discharging homelessness duties where appropriate.

The successful candidate will have strong knowledge of housing allocations, homelessness legislation and lettings within a local authority or social housing environment. Excellent communication, decision-making and case management skills are essential.

How to Apply If you are interested in this role and meet the criteria above, please send us your application today.

If you do not hear from us within 2 working days of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us