Apprentice Business Administrator

Andrew Craig Estate Agents are looking to recruit a Business Administration Apprentice to become an integral part of our friendly, experienced team of property professionals, gaining valuable skills and hands‑on experience while working towards your apprenticeship qualification.

Hours

Monday – Friday 9am – 5.30pm. Some occasional Saturday work which is 9am-1pm

Duration

18 Months

Work

As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Property Marketing & Administration

• Create and manage online property advertisements.
• Prepare and upload property details and descriptions.
• Edit, improve and upload property photographs.
• Upload Energy Performance Certificates (EPCs) and supporting documentation.
• Ensure compliance with Anti-Money Laundering (AML) regulations and GDPR requirements.
• Maintain online property listings and office window displays.

Office & Customer Support

• Provide general administrative support including scanning, filing, photocopying and document management.
• Accurately input and maintain data using company systems.
• Be the first point of contact for customers, providing a friendly and professional welcome both in person and over the telephone.
• Answer, screen and direct incoming telephone calls, taking accurate messages where required.
• Communicate professionally with vendors, landlords, applicants and other customers.
• Prepare marketing materials and property information packs.
• Produce comparable property reports and sales information.
• Promote available properties and company services.
• Match applicants with suitable properties.
• Arrange appointments, confirm viewings and gather customer feedback.
• Welcome customers to the office and provide a positive first impression.
• Manage diaries and maintain accurate key records.

Teamwork & Professional Development

• Attend and contribute to team meetings.
• Work collaboratively with the Administration, Sales and Marketing teams.
• Support colleagues to deliver an exceptional customer experience.
• Follow company policies, procedures and best practice.
• Develop an understanding of the legislation and regulations affecting the property industry.

Requirements

Essential qualifications

• GCSE English (Grade 4/C Minimum) essential
• GCSE Maths (Grade 4/C Minimum) essential

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