Area Manager - Catering

Job Title: Area Manager- Catering

Location: West Sussex - Travelling across sites throughout the week mixed with work from home or use local offices - a driving licence is required

Rate: 20.71ph via Umbrella

Hours: 37.5pw

Hours: Mon-Fri 9-5

Employment Type: Contract (31.12.26)

Start Date: ASAP

Job Purpose

Your primary focus is on delivering great food for our students.

You will manage your team and other resources to delight your customers and deliver operations to meet company targets and budgets. You will set and maintain standards of work that reflects the professional image of the company.

The key to your success will be leading your team, purpose and pride in what they do day to day – and looking to do it better the next day.

Scope – Area Manager

Reports to an Operations Manager Level 1/Level 2. Undertakes day to day management of a single service contract in an area covering a number of Client/Customer sites typically of up to £1.5m per annum turnover. Directly manages Catering Managers and/or Relief Chefs and is responsible for service quality, consistency and compliance across teams led by Catering Managers. Supports their Operations Manager in the delivery of profit and loss accounts as well as building customer and staff relationships.

Key Responsibilities

Health & Safety

Ensure to report all accidents involving staff in accordance with accident procedure

Health & Safety ‘champion’

Attend, Client and school Health & Safety committees and meetings as required

Promote health and safety as a top priority for you and your team

Maintain standards of personal and kitchen hygiene, health and food safety and to operate to the standard required by the Statutory Health and Safety and Hygiene Regulations

Actively and positively implement and promote Health and Safety initiatives involving your team at all stages

Carry out checks and the audit process diligently, in accordance with Company rules

Ensure all risk assessments have been correctly completed and signed off

Ensure all staff wear the appropriate work attire including PPE

Food Focus

Ensure compliance to all food development process and procedures i.e. menu creation

Conduct menu consultation in your area and provide feedback from your customers to the Company

Ensure your team follow the correct recipes and ensure menus are adhered to daily, including all display, presentation, promotion and pricing

Ensure your area team are briefed and compliant with the Food Policies (i.e. cultural, religious, ethnic, allergies, special diets)

Adhere to the appropriate Approved Product List in your area

Ensure correct systems are in place to maintain production control, waste minimisation and portions are correct to company standards

Ensure that your team understands the importance of customer service, food presentation and that they meet Company brand standards

Monitor and review customer satisfaction levels and act on feedback

Customers

Build and maintain strong relationships and develop effective two way communication with Clients, and other stakeholders providing regular feedback to your Line Manager

Meet stakeholders on a regular basis to review performance and agree actions

Respond, report and action Client feedback, ideas and concerns in a timely manner

Assist in projects and generally support initiatives relevant to your customer requirements

Attend customer forums and analyse/action feedback as appropriate

Initiate and organise special events such as theme days, cooking clubs etc.in support of growing meal uptake

Listen to stakeholder feedback and implement changes where possible in a timely manner

People Management

Ensure you manage people considerately, taking into account the Companys equal opportunities/diversity policies

Adopt and maintain a people-focussed management approach and to ensure ISS leadership principles and values are practiced at all times

Regular and clear communication with your team using a range of techniques including but not limited to face to face team meetings, briefing notes, emails, telephone

Ensure all roles are covered within kitchens and dining centres in the event of absences and vacancies

Ensure all relevant training is carried out across your team within agreed deadlines and recorded appropriately

Maintain and support personal and professional development plans for your team members

Take responsibility for your own personal development plan to demonstrate commitment to continuous improvement

Ensure understanding and compliance with Company HR policy and procedures where applicable

Carry out annual appraisals with your team, setting achievable and challenging goals

Planning and Control & Reporting

In liaison with your Manager ensure effective plans are in place to achieve business objectives

In liaison with the Operations Manager initiate and implement new ideas that will drive improved satisfaction to our Customers, Clients, Teams and Shareholders

Ensure Company policies and procedures are implemented throughout your area of responsibility to the required standards

Accurately record and maintain statutory records and Personnel files, including but not limited to HR/ Payroll , food safety, health and safety and training

Review performance and ensure timely action plans are developed and implemented to drive improved performance throughout your area of responsibility

Finance

Maintain strict financial control to ensure delivery of sales, costs and profit targets

Responsible for financial reporting of sales, cost and profit

Additional Information:

Up to 15 schools to manage across West Sussex

Travelling across sites throughout the week mixed with work from home or use local offices

Catering background (Chef manager on multi-site) – dealing with clients and schools – solutions to problems

Monday to Friday cover needed 9am to 5pm (37.5 hours per week)

Need to be able to Drive due to travel requirement of the role

Any suitable candidates will be selected for a Teams interview

Enhanced DBS is ideal, however if candidates do not have this then this can be processed once the client has selected a candidate for the role.

Do not miss out on your chance of interview – APPLY NOW!

Please note that our clients are unable to offer visa sponsorship. Applicants must have the right to work in the UK.

CS Technical Staffing Ltd acts as an Employment Business and an Employment Agency.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates