Assessment & Learning Design Manager

Assessment & Learning Design Manager

Role Purpose

The Assessment & Learning Design Manager will lead the design, quality assurance and effectiveness of integrated learning and assessment products for Schools, Higher Education and Workplace audiences.

The role holder will design, develop, maintain and continuously improve assessment and learning content to achieve desired pedagogical outcomes, meet regulatory and quality standards, and deliver value to customers. The role will also develop, maintain and share expertise on the pedagogical design and effectiveness of learning and assessment products with internal and external stakeholders.

Role Overview

This role sits within a team responsible for the design, development and performance management of digital and non-digital learning and assessment products. The team ensures the right product mix, quality standards and innovation to support strategic growth objectives. Products must be commercially viable, scalable and aligned with technology, delivery and customer needs.

Key Responsibilities

Learning & Assessment Content Design

• Collaborate with Research, Product, Proposition, Portfolio and Content teams to design and develop curricula and assessments aligned to global and national standards and best practice.
• Ensure learning and assessment products are valid, reliable and capable of generating meaningful and actionable learner outcomes.
• Implement quality assurance frameworks and assessment item development standards to maintain accuracy, relevance and effectiveness.
• Design and implement policies and processes relating to accommodations and accessibility requirements where appropriate.
• Ensure compliance with relevant regulatory requirements, accessibility standards, EDI principles, safeguarding requirements and AI policies.
• Contribute expertise to initiatives involving automation and AI tools for content generation, calibration, archiving and reuse.
• Develop project guidelines, style guides, specifications and scoring frameworks for internal teams and external suppliers.
• Create comprehensive documentation to support handover of content designs into production.

Stakeholder Management

• Work closely with Marketing, Product, Proposition, Research, Content Creation and Content Management teams to ensure alignment with customer, market and business needs.
• Gather and incorporate feedback from learners, educators, consultants and stakeholders to improve learning and assessment experiences.
• Commission or support research into best practice in learning design, assessment design and psychometrics to ensure products remain innovative and effective.

Project Management

• Plan and prioritise work effectively to ensure successful delivery of projects and programmes.
• Balance quality, compliance, budget and timelines throughout project delivery.
• Manage resources efficiently within agreed financial parameters.
• Support monitoring and evaluation activities to maintain compliance and quality standards.
• Resolve issues relating to assessment development, content quality, compliance requirements and third-party suppliers.

Data Analysis & Problem Solving

• Validate learning and assessment solutions through piloting, pre-testing, user testing and sampling activities.
• Design assessment and learning approaches that minimise bias through robust data collection and analysis methodologies.
• Use performance data and analytics to evaluate product effectiveness and recommend improvements.

Required Skills & Experience

Essential

• Extensive Experience in English Language Teaching (ELT) learning design and/or English language assessment development.
• Experience designing learning products, assessments or qualifications for English language learners.
• Experience in product development and/or product management, including digital and online learning products.
• Experience using data, analytics and assessment results to improve learning and assessment outcomes.
• Experience managing test piloting, seeding and pre-testing activities.
• Experience working within a global or international organisation.
• Strong stakeholder management and communication skills.

Desirable

• Understanding of accessibility and EDI requirements in learning and assessment.
• Experience using Agile methodologies.
• Expertise in specialist areas such as AI in education, employability, higher education or workplace learning.
• Familiarity with regulatory frameworks relevant to educational assessment (e.g. Ofqual).

Education

Essential

• Higher qualification in English Language Teaching, Assessment, Applied Linguistics or a related field.
• Examples include:
• Master's degree
• PhD
• DELTA
• DipTESOL
• Equivalent advanced professional qualification

Job Title: Assessment & Learning Design Manager

Location: Stratford, UK

Job Type: Permanent

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