Assistant Boutique Manager

Why Join Us?

A L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.

You Are

• You are more than an assistant, you are a supporting anchor for the team, a crafter of meaningful connections with the team and guests
• A guest-centric professional who brings warmth, elegance, and authenticity to every interaction.
• A commercial thinker who understands the power of storytelling and personalized service
• A curious learner who embraces feedback and seeks growth through shared success.
• A sustainability advocate who integrates our values into every guest experience and operational task.

What You’ll Do

• Support & Inspire the Team - Partner with the Boutique Manager to coach Beauty Hosts, foster a culture of excellence, and celebrate team achievements.
• Deliver Memorable Guest Journeys - Create memorable spa-inspired moments through Hand Massages and Beauty Consultations, offering personalized advice and building lasting relationships.
• Support on Boutique Sales & Performance - Assist in tracking KPIs, supporting sales goals, and contributing to boutique profitability through proactive engagement.
• Champion Learning & Growth - Facilitate training sessions, in store coaching to enhance product knowledge, service excellence, and team confidence
• Support Operational Run - Support inventory management, compliance, scheduling, and boutique presentation with precision and care.
• Ensure Excellence in Execution - Ensure the visual merchandising is impeccably executed and as per standards.

What We Offer You!*

• Discretionary Company Bonus scheme
• Contribution Pension Scheme
• Holiday Allowance – above statutory
• Flexible Bank Holidays
• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
• Volunteering 1 Day
• Half day leave for Birthday
• One day’s holiday for Newly Weds
• Discount Scheme
• Product allocation
• Company benefits platform
• Cycle to work scheme through Reward Gateway
• Travel loan through Reward Gateway
• Subsidised health & wellbeing plan
• Long service awards
• some eligibility criteria may apply

Our Diversity, Equity & Inclusion Engagements

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.

Born of a simple gesture in 1976 , L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.

Our culture is built through everyday moments, how we behave, make decisions and show up for each other.

With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.

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