Assistant Conference and Events Operations Manager

• *Job Identification:**
• *Job Category:** Banquets
• *Job Schedule:** Full time
• *Salary** Competitive

Waldorf Astoria London - Admiralty Arch is seeking an Assistant Conference and Events Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Caf Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worlds most sought-after destinations.

• *WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026** _Proudly voted by our Team Members_

• *A World of Rewards** Complimentary, nourishing meals provided while on duty Exceptional development programmes, designed to support and accelerate your growth at every stage Opportunities to make a meaningful impact through our industryleading Corporate Responsibility initiatives Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage High street savings through Perks at Work 28 days holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

• *Here's what you'll do during a typical day:**

As an Assistant Conference & Events Manager, you will support the strategic and operational leadership of the Conference and Events function, ensuring flawless execution, refined service delivery, and memorable guest experiences. You will play a key role in financial stewardship, team leadership, and continuous enhancement of product quality.

Key responsibilities include: Support the management and daytoday operations of Conference, Events, and Banqueting to ensure seamless and elevated guest experiences Consistently deliver exemplary levels of service in line with ultraluxury brand standards Monitor and analyse guest satisfaction, driving continuous service and operational improvements Contribute innovative ideas to enhance the scope, quality, and creativity of Conference and Banqueting offerings Optimise revenue performance while exercising disciplined cost control, identifying opportunities for operational efficiencies Assist in setting and achieving realistic short and longterm budgets, forecasts, and departmental objectives Provide strong, visible leadership to Conference and Banquet teams, ensuring performance targets are met and exceeded while supporting individual development Maintain effective communication and strong working relationships across all departments, as well as with external clients and suppliers Ensure staffing levels are aligned with business demands and service excellence requirements Oversee ongoing training initiatives to uphold luxury service standards and operational consistency Ensure effective communication meetings are conducted, with accurate followup and distribution of minutes Address staff performance matters professionally and in strict accordance with company policies and procedures Support recruitment, training, performance management, and development initiatives for operational teams as required Provide operational support to other departments when necessary, ensuring a collaborative and guestcentric approach

• *What are we looking for ?**

An Assistant Conference & Events Manager works proactively on behalf of our Guests, while leading and collaborating with Team Members to deliver elevated results. Success in this role requires the following skills, behaviours, and attributes: Strong knowledge of hotel/leisure/service sector Strong commercial and operational knowledge of the hotel, leisure, or service sector Proven success in Conference, Events, or Food & Beverage operations, with demonstrated ability to drive profitability, control costs, and build guest loyalty Excellent interpersonal and communication skills, delivered with professionalism and confidence Strong leadership capabilities with a passion for building, motivating, and inspiring highperforming teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous managerial experience within Conference and Events Operations in a luxury hotel, events venue, or similar environment Degree or diploma in Hotel Management, Hospitality, or a related discipline A genuine passion for delivering exceptional, personalised guest experiences

• *What It Takes to Make the Stay**

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• *Join an Award-Winning Workplace Culture**

At Hilton, we dont just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, were setting new standards for the future of travel.

Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog ( to see why were more than a great place to staywere a great place to work.