Assistant General Manager

We're looking for someone to become a key part of running and growing brew'd.

This isn't just a shift manager role. We already have a small, capable team who can open, close and run the shop day-to-day. We're looking for someone who can take a step beyond that - someone we can trust with the business, who can take ownership when the directors aren't there and help us make brew'd better.

You'll work in the cafe alongside the team, but you'll also be part of the thinking behind how we operate, improve and grow.

what you'll be doing

• running the shop confidently in the absence of the directors
• working regular shifts as part of the team and leading by example
• maintaining high standards across coffee, food, service and presentation
• supporting, coaching and developing the team
• spotting problems and fixing them before they become bigger problems
• helping with rotas, staffing and day-to-day organisation
• keeping an eye on stock, wastage, ordering and operational costs
• helping implement new systems and ways of working
• supporting events, launches, menu changes and new ideas
• feeding back honestly on what is and isn't working
• helping us improve the customer experience and the way the shop operates
• taking ownership of projects and areas of the business as the role develops
• working closely with the directors on the continued growth of brew'd

who we're looking for

We're less interested in finding someone who simply has "manager" on their CV and more interested in finding someone with the right attitude.

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