Assistant Housekeeping Manager

About the Role

Our client is seeking a dedicated and organized Assistant Housekeeping Manager to support the Housekeeping Department at their hotel in Cambridge . This role assists the Housekeeping Manager in overseeing daily operations, ensuring the highest standards of cleanliness and presentation throughout the property. You will lead and motivate a team of housekeeping staff, manage inventory, and ensure guest satisfaction related to room cleanliness. This hybrid role allows for both on-site management and administrative tasks to be completed remotely.

Key Responsibilities

• Assist in supervising the daily activities of the housekeeping staff, including assigning duties and monitoring performance.
• Ensure all guest rooms and public areas are cleaned and maintained to the highest standards.
• Conduct regular inspections of rooms and facilities to identify and address any maintenance or cleanliness issues.
• Manage inventory of linens, cleaning supplies, and amenities, placing orders as needed.
• Train new housekeeping staff on proper cleaning procedures, safety protocols, and hotel standards.
• Handle guest requests and concerns related to housekeeping services promptly and professionally.

Requirements

• Previous experience in housekeeping or hotel operations, with some supervisory experience preferred.
• Knowledge of cleaning chemicals, proper cleaning techniques, and sanitation standards.
• Strong leadership, communication, and organizational skills.
• Ability to manage time effectively and prioritize tasks.
• Proficiency in using hotel management systems and basic computer skills.
• A commitment to providing exceptional guest service and maintaining high standards.

Benefits

• Competitive salary and benefits package.
• Hybrid work model providing flexibility.
• Opportunities for professional growth and development in hotel management.
• Paid vacation and sick leave.
• A supportive team environment dedicated to quality service.