Assistant Retail Manager

About the Role

Our client is seeking a motivated and customer-focused Assistant Retail Manager to support the management team at their bustling store in Coventry . You will play a crucial role in assisting with daily operations, leading shifts, and ensuring a seamless shopping experience for every customer. This position offers a fantastic opportunity for an ambitious individual to develop their retail management career. You will work closely with the Store Manager to drive sales, manage staff, and maintain high standards of presentation and service within the Coventry branch.

Key Responsibilities

• Support the Store Manager in all aspects of store operations and staff management.
• Lead and inspire the retail team during assigned shifts, ensuring excellent customer service.
• Assist with stock management, including inventory checks and visual merchandising.
• Handle customer issues and escalations, providing effective solutions.
• Contribute to achieving store sales targets and maintaining profitability.
• Ensure compliance with company policies and procedures, including health and safety regulations.

Requirements

• Previous experience in a supervisory or assistant management role within the retail industry.
• Strong customer service skills and a passion for delivering exceptional experiences.
• Ability to motivate and lead a team effectively.
• Good organizational and problem-solving skills.
• Familiarity with retail operations, POS systems, and stock control.
• Flexibility to work evenings, weekends, and public holidays as needed.

Benefits

• Competitive salary and potential for performance incentives.
• Generous staff discount on a wide range of retail products.
• Training and development opportunities to support career growth.
• A positive and dynamic team atmosphere in Coventry .
• Opportunities to learn from experienced retail leaders.