Assistant Retail Store Manager

About the Role

Our client is looking for a dedicated and proactive Assistant Retail Store Manager to support the management of their busy store in Glasgow . This role is instrumental in driving sales, managing staff, and ensuring the smooth day-to-day operations of the retail space. You will work closely with the Store Manager to implement strategies that enhance customer satisfaction and operational efficiency, playing a key role in the success of the store within the competitive Glasgow market. This is an excellent opportunity for an aspiring retail leader to grow their career.

Key Responsibilities

• Support the Store Manager in achieving sales targets and key performance indicators (KPIs).
• Supervise and motivate the retail team, ensuring high standards of customer service and performance.
• Oversee daily store operations, including stock management, visual merchandising, and operational procedures.
• Assist in training and development of new and existing staff members.
• Ensure the store environment is welcoming, clean, and adheres to all health and safety regulations.
• Handle customer escalations and ensure resolution in line with company policies.

Requirements

• Previous experience in retail management or a senior retail supervisory role.
• Strong understanding of retail sales, operations, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and implement effective strategies.
• Proficiency in retail management software and POS systems.
• Demonstrated ability to work effectively within a team and manage responsibilities in a Glasgow retail setting.

Benefits

• Competitive salary and potential for bonuses based on store performance.
• Comprehensive benefits package including health insurance.
• Generous employee discount on products.
• Opportunities for career advancement and professional development.
• A dynamic and fast-paced working environment in the heart of Glasgow .