Assistant Shop Manager, King's Lynn

Be part of our 1st birthday celebrations!

This is a fantastic opportunity to play a key role in the success of our King’s Lynn shop, which offers a diverse range of products including clothing, bric-a-brac, furniture, and bridal wear. You’ll support the delivery of strong retail sales and help maximise profit, while ensuring an exceptional experience for every customer who walks through the door. With a focus on leading and inspiring a team of staff and volunteers, you’ll also help manage resources and budgets to keep the shop running smoothly and successfully.

About the role

If you have retail experience, enjoy leading a busy, growing team, and want to make a real impact in your local community, this could be the perfect opportunity. Our King’s Lynn shop is one of our largest stores, located right in the heart of the town, and plays a vital role in supporting our work. With a strong and expanding team of staff and volunteers, this is a brand new role created to support the continued growth and success of the shop. As Assistant Shop Manager, you’ll help shape the future of the store, develop and inspire the team, and ensure we make the most of every donation while delivering a welcoming, high-quality experience for customers.

Key Responsibilities

• Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
• Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
• Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
• Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
• Actively encouraging local donations to keep the shop well-stocked with quality items.
• Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.

For further details, you can download the full job description here: JDPS Assistant Shop Manager 2026 - Kings Lynn.pdf

An accessible version of the job description for visually impaired applicants is available here: JDPS Assistant Shop Manager - Accessible Version for Visually Impaired.docx

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.

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