Assistant Store Manager - Fashion Retail

About the Role

Our client is looking for a motivated and customer-focused Assistant Store Manager to support the Store Manager in leading operations at their busy fashion retail outlet in Birmingham . You will play a key role in driving sales, maintaining visual merchandising standards, and ensuring a positive customer experience. This position offers a fantastic opportunity for an ambitious individual to develop their retail management skills within a renowned fashion brand. You will be instrumental in coaching the store team, managing inventory, and contributing to the store's overall success, fostering a collaborative and high-performing work environment.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff supervision.
• Drive sales performance by motivating the team and engaging with customers to understand their needs.
• Maintain high standards of visual merchandising and store presentation.
• Support inventory management, including stock counts and replenishment processes.
• Handle customer inquiries and resolve complaints effectively to ensure customer satisfaction.
• Assist with staff scheduling, training, and performance management.

Requirements

• Previous experience in a supervisory or assistant management role within retail, preferably fashion.
• Strong sales acumen and a passion for customer service.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team and support store leadership.
• Familiarity with retail operations and visual merchandising principles.
• Availability to work flexible hours, including evenings and weekends.

Benefits

• Competitive salary and potential for bonuses.
• Significant employee discount on clothing and accessories.
• Training and development programs to enhance retail management skills.
• Opportunities for career progression within the company.
• A dynamic and stylish work environment in Birmingham .