Assistant Store Manager - Retail

About the Role

Our client is looking for a motivated and customer-focused Assistant Store Manager to support the Store Manager in their busy retail location in Leeds . This role is key to ensuring the smooth operation of the store, driving sales performance, and delivering an exceptional customer experience. You will take ownership of various operational aspects, lead and inspire the retail team, and contribute to creating a positive and productive store environment. This is an excellent opportunity for an ambitious individual to grow their retail management career in Leeds .

Key Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, stock management, and staff supervision.
• Lead, motivate, and train retail staff to achieve individual and team sales targets and uphold service standards.
• Ensure effective stock control, visual merchandising, and inventory management to maximize sales and minimize losses.
• Handle customer inquiries and resolve complaints, ensuring a high level of customer satisfaction.
• Assist with staff scheduling, performance management, and fostering a positive team culture.
• Maintain store standards, ensuring the sales floor is clean, organized, and visually appealing for shoppers in Leeds .

Requirements

• Previous experience in a retail supervisory or management role.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership and team management skills.
• Proven ability to drive sales and achieve store targets.
• Good organizational and planning abilities.
• Flexibility to work a range of hours, including weekends and evenings, in Leeds .

Benefits

• Competitive salary.
• Generous employee discount.
• Performance-based incentives.
• Training and development opportunities.
• Pension scheme.