Assistant Store Manager

About the Role

Our client is seeking a motivated and capable Assistant Store Manager to support the leadership team in their Sunderland location. This role is crucial in ensuring the store operates efficiently, maintains high standards of customer service, and achieves its sales objectives. You will deputise for the Store Manager, mentor junior staff, and contribute to a positive and productive work environment. This is an excellent career step for an ambitious individual within the Tyne and Wear retail sector.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations and staff management.
• Drive sales performance by motivating the team and implementing effective sales strategies.
• Provide exceptional customer service, resolving issues and ensuring customer satisfaction.
• Manage inventory, including receiving stock, stock rotation, and conducting regular audits.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Support the training and development of retail staff, fostering a culture of continuous improvement.

Requirements

• Previous experience in a retail supervisory or management role, such as Assistant Manager or Team Leader.
• Proven ability to manage staff and drive sales performance.
• Strong understanding of retail operations and inventory management.
• Excellent communication, leadership, and problem-solving skills.
• Flexibility to work various shifts, including weekends and evenings, as required by the store's needs.
• Commitment to delivering outstanding customer service in the Sunderland area.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Significant employee discount on store products.
• Opportunities for professional development and career progression within the company.
• A dynamic and fast-paced working environment.
• Be part of a well-regarded retail brand serving the Sunderland community.