Assistant Store Manager

About the Role

Our client is seeking a proactive and customer-focused Assistant Store Manager to support the management team at their busy retail location in Cardiff . This role is crucial in ensuring the smooth day-to-day running of the store, supporting sales initiatives, and delivering an outstanding customer experience. You will work closely with the Store Manager to develop strategies for improving store performance, managing staff, and maintaining high standards of visual merchandising and operational efficiency. This is a fantastic opportunity for an ambitious individual looking to advance their retail career.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including opening and closing procedures.
• Support the sales team by providing training, motivation, and guidance to achieve sales targets.
• Ensure the store maintains high standards of visual merchandising and product presentation.
• Manage inventory effectively, overseeing stock levels, replenishment, and loss prevention strategies.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Contribute to staff scheduling, performance reviews, and team development initiatives.

Requirements

• Previous experience in a retail supervisory or management role, such as Assistant Store Manager or supervisor.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership and communication skills, with the ability to motivate a team.
• Experience with inventory management and visual merchandising techniques.
• Ability to work flexibly, including weekends and evenings as required by store needs in Cardiff .

Benefits

• Competitive salary and potential for performance-based incentives.
• Comprehensive training and development programs.
• Employee discount on all products.
• Opportunities for advancement within the company.
• A vibrant and supportive team atmosphere.