Assistant Store Manager

About the Role

Our client is seeking a motivated and experienced Assistant Store Manager to support the leadership team in their busy retail store located in Wolverhampton . In this role, you will assist the Store Manager in overseeing daily operations, driving sales performance, and ensuring exceptional customer service. You will play a key part in team development, operational efficiency, and maintaining store standards. This is an excellent opportunity for an aspiring retail leader to gain further experience and contribute to the success of a dynamic retail brand.

Key Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, and inventory management.
• Assist in training, coaching, and motivating the retail team to achieve individual and store goals.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Help manage stock levels, including ordering, receiving, and organizing merchandise.
• Handle customer inquiries and resolve complaints, escalating issues as needed.
• Contribute to creating an engaging and positive shopping environment for all customers in Wolverhampton .

Requirements

• Previous experience in retail management or a supervisory role.
• Strong understanding of retail sales, customer service principles, and operational best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Proficiency with retail POS systems and basic computer skills.
• Flexibility to work varying shifts, including weekends and holidays, as required.

Benefits

• Competitive salary and potential for bonuses.
• Employee discount on store products.
• Opportunities for professional development and career progression in retail management.
• A supportive team culture focused on growth and success.
• Pension plan available.