Assistant Warehouse Manager

Assistant Warehouse Manager Retail / E-commerce Liverpool 32k

I'm working with a growing retail business that is looking for an Assistant Warehouse Manager (Retail) to play a key role in the day-to-day running of its warehouse operation.

This is a hands-on leadership role for someone who enjoys being close to the operation. You'll help lead the warehouse team, take ownership of stock accuracy and fulfilment , coordinate stock movements between locations and ensure retail customers receive a first-class service.

You'll work closely with the Warehouse Manager, supporting the team and helping to keep everything running smoothly, efficiently and safely. A valid FLT license is highly desirable.

What You'll Be Doing

• Supporting the day-to-day management and supervision of the warehouse team.
• Allocating daily tasks and priorities to ensure work is completed efficiently.
• Overseeing the receipt, storage, picking, packing and dispatch of stock .
• Booking stock in and out of the warehouse system and maintaining accurate records.
• Investigating stock discrepancies, damages and shortages.
• Coordinating stock transfers between warehouse locations .
• Supporting stock checks and regular stocktakes.
• Picking and packing retail customer orders accurately and within agreed timescales.
• Loading and unloading deliveries and operating counterbalance FLT/MHE .
• Supporting the training and development of warehouse colleagues.
• Helping with rotas, holiday cover and workforce planning where required.
• Dealing directly with retail customers regarding orders, stock, collections and deliveries.
• Working with other departments to resolve customer and operational issues.
• Maintaining a clean, organised and health & safety-focused warehouse .

What We're Looking For

We're looking for someone who combines warehouse experience with strong people skills and isn't afraid to get stuck in.

Must haves:

• Previous experience in a warehouse, stock control or retail distribution environment.
• Experience supervising or leading a warehouse team.
• Strong stock control and inventory accuracy experience.
• Experience with picking, packing and customer order fulfilment.
• A valid counterbalance FLT licence and practical forklift experience.
• Experience using a warehouse, stock control or ERP system.
• Excellent organisation and attention to detail.
• Strong communication and customer service skills.
• The ability to prioritise effectively in a busy environment.
• A proactive, hands‑on approach and a genuine desire to improve how things are done.

Retail, e-commerce or multi-site warehouse experience would be a bonus.

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