Associate Director - Asset Management

Job Role: Associate Director – Asset Management

Location: Worcester

Hours: 35 hours per week, Monday to Friday

At Innovus we are committed to delivering market leading solutions and professional services and as Associate Director – Asset Management you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Main Purpose of Job

Leading this key part of the division, as Associate Director for Asset Management you will be responsible for maximising the long-term value and performance of a portfolio of residential assets, ensuring compliance with all statutory and client requirements:

Position in Organisation

This role reports to the Account Director - Asset Management.

The role has up to 5 direct reports.

Main Responsibilities

• Lead the Asset Management operations, embedding the new structure and resources.
• Monitor the day-to-day operational performance of the assets across the portfolio.
• Drive enhanced performance on the HRB portfolio, reducing risk and overseeing efficient resolution of asset issues.
• Create an action led and target-based approach to asset management ensuring effective tracking of all asset issues and escalations.
• Oversee the production of detailed and effective recommendation reports to the client.
• Ensure high quality data management and subsequent reporting to the Client.
• Develop a cohesive, results driven approach within the asset management team through strong coaching and leadership.
• Identify opportunities to enhance asset value and income.
• Deliver all relevant KPIs in line with Asset Management Agreement.

Key Interfaces

• Asset Management Leadership Team
• Key Client
• Group support services

Qualifications

• Educated to degree level or equivalent
• Preferably TPI/RICS qualified with 10+ years’ experience of working with ground rent/ residential portfolios.

Experience

• Experience of managing mixed-use and complex residential portfolios essential
• Demonstrable experience of being accountable for strategy and objectives across a property freeholder/investor facing service.
• Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities.
• Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills.
• Strong customer and employee focus with the ability to utilise data insights and industry intelligence to drive performance improvement and capability.
• Results orientated and is able to deliver against action led projects and targets.

Technical Skills

• Good knowledge of supporting clients in relation to operational and building safety in Multi-storey, Multi-occupied Residential Buildings.
• Excellent IT skills and up to date with new technology.

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.

If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview.

Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.