Associate Director, Creative Operations

Are you an Associate Director, Creative Operations who loves bringing structure to fast-moving creative teams? We're partnering with a globally recognised experiential agency to find an operational leader who can optimise creative delivery, build scalable processes and ensure teams have everything they need to produce exceptional work. Working across luxury, fashion, beauty and lifestyle brands, you'll play a pivotal role in shaping how a growing global studio operates.

Are you an Associate Director, Creative Operations who loves bringing structure to fast-moving creative teams? We're partnering with a globally recognised experiential agency to find an operational leader who can optimise creative delivery, build scalable processes and ensure teams have everything they need to produce exceptional work. Working across luxury, fashion, beauty and lifestyle brands, you'll play a pivotal role in shaping how a growing global studio operates.

The Opportunity

Reporting to the VP of Brand & Strategy, you'll lead the operational performance of the Creative Studio, balancing strategic resource planning with continuous process improvement. Around 70% of the role focuses on managing creative resource across 50 to 60 live global projects, leading planning through Float, forecasting future demand and supporting teams across the UK and US. The remaining 30% is dedicated to improving workflows, strengthening operational processes and creating smarter ways of working across the studio. You'll work closely with Creative, Production and Finance leadership while helping build a collaborative, high-performing culture.

About You

You'll come from a creative agency, design studio or experiential environment and enjoy creating clarity within busy, fast-paced teams. You'll have experience with resource planning, creative operations, workflow optimisation and stakeholder management, with confidence working across departments and supporting commercial decision making. Experience with Float, Monday.com or similar resource management tools would be highly beneficial, alongside exceptional organisation, communication and relationship-building skills.

What's In It for You

• Hybrid working, with three days in the London studio after probation.
• Salary of £55,000 to £70,000.
• The opportunity to shape the operational future of a globally recognised creative agency.
• Exposure to international projects, senior leadership and world-class creative talent.

We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

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