Associate Director, Human-Centered AI Innovation Lab

Kyndryl is seeking an Associate Director to lead customer innovation engagements from framing through prototype direction, evidence and executive decisions. You will be the strategic contact for the customer and trusted advisor to senior leadership, bridging business problems, research insights, and testable concepts.

This design-led consultancy role emphasizes human-AI collaboration, shaping engagement architecture, and driving value from Lab activities into funded programs.

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