Associate Director (Liability Loss Adjuster)

Background

Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to do its business fundamentally better. Dating back to 1884, Charles Taylor now is currently in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa.

Charles Taylor believes that it holds a distinctive position in its markets in that it can provide professional services and technology solutions to support every stage of the insurance lifecycle and every aspect of the insurance operating model.

Charles Taylor Adjusting focuses on commercial losses and claims across all major lines and geographies, many of which are large and complex in nature. We handle onshore and offshore claims, across 4 main divisions; Property, Casualty, Technical & Special Risks, Marine, Aviation, Natural Resources and believe we are the only global loss adjuster to have achieved a true market leadership position across all these disciplines.

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The Role

We have an opportunity for an experienced Senior Adjuster in the UK to work for CSI-P&C Liability team as an Associate Director, providing technical advice regarding a variety of liability matters. Important in this role, will be assisting with business development and marketing our technical services to insurers/clients.

Key Responsibilities

• Instructing surveyors, lawyers, forensic scientists, forensic accountants, and other experts as necessary
• Maintaining technical standards.
• Marketing where necessary.
• Maintaining customer relationships and feedback.
• Conduct post and pre-loss inspections and report on the findings as required.
• Perform consultancy as per business requirements.
• Audits on site and at client offices as required.
• Carrying out of desktop reviews.
• Providing technical advice when asked.
• Produce well written reports as requested.
• Attending casualties wherever in the world they may occur at short notice.
• Preparing technical publications and other Technical Services related marketing material.
• Delivering training, forums and seminars regarding technical matters.
• Demonstrate and role model the Charles Taylor Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change.

Ad Hoc Duties

Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.

Key Skills

• Hold a certificate of competency and/or equivalent qualification or relevant Liability experience.
• Experience of working in the industry.
• Investigation and negotiation skills.
• people-management skills.
• Ability to prepare detailed technical reports and other written communication.
• Good IT skills in Excel, MS Word, Outlook.
• Excellent communication skills.
• Willingness to travel (internationally).
• Workload management skills.

Why join Charles Taylor?

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital / family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

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