Attendance and Family Liaison Officer

Attendance & Family Liaison Officer

Salary: NJC SC5

Hours/Term Time/Full Time: Part Time TTO

Location: Gillingham

Start Date: Asap

We are looking for an Attendance and Family Liaison Officer.

The Attendance and Family Liaison Officer will be a key member of the team, working under the direction of the Safeguarding and Welfare Lead to promote excellent attendance, strengthen relationships with families and support student welfare.

Working within an Alternative Provision for students in Years 9-11, the postholder will combine effective attendance management with proactive family liaison, ensuring the school meets its statutory responsibilities while removing barriers that prevent young people from engaging successfully in education. In line with the Department for Education's Working Together to Improve School Attendance guidance, the role focuses on early intervention, positive relationships and collaborative working with families, staff and external agencies.

Who we are looking for someone who can:

• Build positive, productive relationships with students and families.
• Contribute to improved attendance, punctuality and reduced persistent absence.
• Deliver interventions that reflect the principles of the DfE's Working Together to Improve School Attendance guidance.
• Maintain accurate, compliant attendance records and complete administrative tasks to a high standard.
• Demonstrate sound knowledge of attendance legislation and Local Authority procedures.
• Work effectively with the Safeguarding and Welfare Lead and external partners to improve attendance, welfare and educational outcomes.
• Demonstrate professionalism, empathy, resilience and confidentiality in all aspects of the role.

This is a part-time, permanent position.

The Trust/Will Adams Academy can offer you:

• An organisation with a clear moral purpose to change young people’s lives.
• A commitment to support you, in developing new skills through a wide range of professional development opportunities and experiences.
• The opportunity to work with a dedicated passionate team of professionals.
• Access to our 24/7 employee assistance scheme.
• Term-time hours and flexible working.
• Additional paid week leave in October for wellbeing purposes.
• Five Year Service award for Support Staff.
• Teachers’ Pension Scheme or Local Government Pension Scheme.
• Eye care reimbursement.
• Eligibility to discount schemes such as Blue Light.

Further information about Alternative Learning Trust/Will Adams Academy can be found on our websites.

Closing date: 2nd October 2026

Interview date: TBC

If you have any further questions, please contact Katie Murray (Senior HR Officer)

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